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OPPD will begin updating customers’ meters with a soft launch in the fourth quarter of 2025. This is part of an overall technology upgrade that will provide customers more choice and better experiences, especially when it comes to power outages.
Our existing meters are nearing the end of their service life and will be replaced with smart meters, the newest generation of metering equipment. This type of meter is also called an AMI meter. AMI is short for Advanced Metering Infrastructure.
As a customer, smart meters are going to give you more control over your energy use with even better reliability. You can read more about OPPD's upcoming residential smart meter program here(External link). Smart meters provide customers information that allows them to monitor their energy usage. They also automatically notify OPPD about power outages, so we can in turn notify customers. This means that customers will no longer have to manually report their own outages.
Just as they do today, customers who choose not to take advantage of the new technology will have to pay a monthly $50 fee, which covers OPPD’s costs to send employees to read the meter monthly and maintain separate administrative processes and billing.
In addition, these same customers will be charged a one-time fee of $220 to have OPPD install a meter that will not communicate with OPPD systems. This fee provides a unique meter to the customer and covers the expense for OPPD to set up separate processes to read the meter for billing purposes.
Customers who opt out of our smart meter update will not receive automatic outage notifications or be able to opt into future programs that rely on the smart meter technology.
Public Comments
OPPD is accepting public comments on this rate action from May 13 - June 15. You may leave your feedback in the guestbook below. You may also contact OPPD board of directors without registering for this site here(External link).
OPPD will begin updating customers’ meters with a soft launch in the fourth quarter of 2025. This is part of an overall technology upgrade that will provide customers more choice and better experiences, especially when it comes to power outages.
Our existing meters are nearing the end of their service life and will be replaced with smart meters, the newest generation of metering equipment. This type of meter is also called an AMI meter. AMI is short for Advanced Metering Infrastructure.
As a customer, smart meters are going to give you more control over your energy use with even better reliability. You can read more about OPPD's upcoming residential smart meter program here(External link). Smart meters provide customers information that allows them to monitor their energy usage. They also automatically notify OPPD about power outages, so we can in turn notify customers. This means that customers will no longer have to manually report their own outages.
Just as they do today, customers who choose not to take advantage of the new technology will have to pay a monthly $50 fee, which covers OPPD’s costs to send employees to read the meter monthly and maintain separate administrative processes and billing.
In addition, these same customers will be charged a one-time fee of $220 to have OPPD install a meter that will not communicate with OPPD systems. This fee provides a unique meter to the customer and covers the expense for OPPD to set up separate processes to read the meter for billing purposes.
Customers who opt out of our smart meter update will not receive automatic outage notifications or be able to opt into future programs that rely on the smart meter technology.
Public Comments
OPPD is accepting public comments on this rate action from May 13 - June 15. You may leave your feedback in the guestbook below. You may also contact OPPD board of directors without registering for this site here(External link).
Please note, "Guestbook" is for comments only and they will be passed along to the Board of Directors. OPPD's Board of Directors is accepting comments on the AMI Opt Out rate through June 15, 2025.
Please know, OPPD cannot respond to comments or questions left on this guestbook comments tool. Your opinion matters and all comments provided here in this tool are shared with OPPD leadership. Please leave your feedback here in our guestbook.
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I am concerned about the high cost of opting out. This system is introducing a security risk that has not been sufficiently discussed.
MelissaH
about 4 hours ago
It would be good if you included information in your literature on how this impacts residents in multi-tenant housing. It would be good to ensure that your customers living in multi-tenant housing will not be charged the one-time $220 fee and that the property owner will be responsible for the smart meter upgrade.
WattsUp
about 15 hours ago
I'm looking forward to getting a modern smart meter that will have have a portal to access my homes energy usage information.
I'm also glad to see that there's a fee for people opting out of the smart meter program.
I am concerned about the high cost of opting out. This system is introducing a security risk that has not been sufficiently discussed.
It would be good if you included information in your literature on how this impacts residents in multi-tenant housing. It would be good to ensure that your customers living in multi-tenant housing will not be charged the one-time $220 fee and that the property owner will be responsible for the smart meter upgrade.
I'm looking forward to getting a modern smart meter that will have have a portal to access my homes energy usage information.
I'm also glad to see that there's a fee for people opting out of the smart meter program.
Public comment will be seen here.